Proven End-to-end Lifecycle Solutions for Product Design, Marketing, Sales,
Customer Service, Operations, Technology & Compliance

The Fourth Annual
Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods

Imagine you had the data to make better warranty decisions. VectorSolv makes data actionable by leveraging disruptive technologies such as Artificial Intelligence (AI/ML) and the Internet-of-Things (IoT). Connectivity has opened the door to an array of new business models. Warranties need not be limited to 1- or 2-dimensionality like time and use; it can be multi-dimensional, customizable, and dynamic - warranty-by-design. Warranties and extended warranties can be use-based and performance-based. The entire warranty value proposition can be redefined.

Centricity collaborates with retailers, builder solutions companies, distributors, and manufacturers to deliver tailor-made product protection solutions, fostering increased revenue and cultivating a base of satisfied, loyal customers. Headquartered in St. Petersburg, Florida, Centricity stands as a privately held subsidiary of Bankers Financial Corporation, a venerable company with more than 48 years of rich history in service and protection. For further information, please visit Centricty’s website at www.centricity.com.

Formed in 1953, Encompass is one of the country’s largest suppliers of repair parts and accessories for products throughout the home. Encompass also offers complete parts supply chain management, 3PL, depot repair and reverse logistics service. In addition to consumers, we support an array of B2B customers, including manufacturers, multi-family property management, warranty providers, service networks, independent dealers and retailers.

Marsh is the world’s leading insurance broker and risk advisor. With over 45,000 colleagues operating in 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services.
As the only major broker in the US with a dedicated, in-house team specializing in protection plans and ancillary service products, Marsh Warranty Practice is uniquely qualified to help clients create or optimize their extended warranty portfolios. Utilizing more than 130 years of combined warranty industry experience, we foster executive level, as well as team level relationships with all major insurers and administrators in the industry, with the added benefit of providing global support through local Marsh resources around the world. We provide leading solutions and insights to clients across various industries, including automotive, manufacturing, communication/media/technology, retail, financial institutions, education, life sciences, hospitality, and more.

Truepic Vision is the virtual inspection platform revolutionizing the warranty and extended service contract industry. We give you the ability to eliminate fraudulent claims through 100% authentic photos and videos proving the work being done under your contracts is legitimate. Additionally, we provide our clients an intuitive web portal where every claim with pictures and metadata is housed, requiring zero tech lift by you.

MEENAN P.A. PROVIDES LEGAL AND LEGISLATIVE SERVICES TO A BROAD RANGE OF BUSINESSES, FROM FORTUNE 500 COMPANIES TO SMALL BUSINESSES; AND PROVIDES INSURANCE, EXTENDED WARRANTY, SERVICE CONTRACT, WARRANTY AND OTHER REGULATORY LAW SERVICES TO OUR CLIENTS.

Circuitry.ai enables manufacturers of complex products to optimize sales and service outcomes with AI-powered decisions. Circuitry.ai’s decision intelligence platform and Enterprise AI as a Service applications help marketing, sales, and service teams to analyze, augment, and automate impactful and repeat decisions. Circuitry.ai's unique decision models are trained on product knowledge, lifecycle transactions, and real-time connected product data to improve the quality, velocity, and consistency of decisions. Our innovative AI enables manufacturers, distributors, and their channel partners to grow sales, increase productivity, and optimize outcomes

Truepic develops the world’s most secure camera technology for mobile devices. Truepic is the pioneer of secure media provenance through its patented Controlled Capture technology, which empowers viewers to make better-informed decisions through high integrity photos and video verification. The Truepic team is dedicated to restoring trust in every pixel of consequence, with the goal of having a shared sense of visual reality across the internet.

Founded in 2002, Warranty Week is the premier newsletter for information on warranty management systems, claims management systems, online warranty processing services, extended warranty services, product warranty program administration, and online registration. Warranty Week features comprehensive analysis of the product warranty expense data for a wide variety of global manufacturers. Back-issues are available online at warrantyweek.com, and weekly newsletters are delivered with a free email subscription.

Women of Warranty came about as an idea of how, as a community of warranty and services industry leaders, influencers and supporters we can see and amplify more opportunities in our space.
Our goal is simple, to bring more people together to help inform, educate, mentor and collaborate with others in the services and warranty industry.
Through interviews and stories from other professionals, networking events, industry news and idea sharing, we want to provide you with a way to connect with a diverse group of professionals and build meaningful relationships that benefit the industry as a whole

SCIC is a national trade association comprised of manufacturers, service contract providers, administrators, and retailers offering service contracts covering motor vehicles, homes, and consumer goods throughout the country. The association was established in 1991 and has collaborated with lawmakers and regulators around the country as well as the National Association of Insurance Commissioners (“NAIC”) in the development of fair and comprehensive regulations governing the service contract industry. The SCIC played a significant role in the development of the Service Contract Model Act adopted by the NAIC, and has played a key role in the enactment of legislation in more than 35 states. The SCIC monitors state legislative and regulatory activities, contributes to relevant legislative and administrative proceedings, and educates businesses and consumers about the value and benefits of service contracts. SCIC estimates that its member companies offer over 80% of service contracts available in the marketplace today.

WarrantyNews is a multi-channel news community focused exclusively on the Warranty and Service Contract Industry. WarrantyNews operates on the web, Twitter, and LinkedIn allowing thousands of visitors the ability to access or share information across multiple platforms